HiYeahMall shipping Attentions
Shipping Method:
When you shopping in Hiyeahmall,the system will auto calculate shipping,if you purchase a product value of more than 500 U.S. dollars,Please contact us,provide you with the favorable price and fastest mode of shipping way
Courier:
1.EMS:
 Cheaper,Safer,Slow (http://www.ems.com.cn)
 Around 4-10 business days,will be delayed when encountered with festivals,vacation or force majeure.
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2.HongKong Post:
 Cheap,Safer,Fast(http://www.hongkongpost.com)
 Around 5-18 business days,will be delayed when encountered with festivals,vacation or force majeure.
3.Others:
By Sea(suitable for big or customized orders)
By Air(suitable for big or customized orders)
   Normally we will choose best suitable transportation way for you,also will do as your special request.
   Shipping costs depend on order(total weight & size of freight).
   We have signed agreement with the couriers to get a good prices,and low transport cost for customers.
   Normally we will charge a estimated freight from you when order placed,the exceed charge will be refund or put to your account balance if full.you can login and find in your account.
After-Sales Services:
Guide Information
1. Most items are original taken under normal light and when different light condition there is a little distinguishes. The photos are uesed as a general guide only.
2. Orders are accepted subject to our final confirmation.
3. We provide excellent services to you,any problems you encounter from your order,please come to us,our service team will contact with you and work for you!when you have problems during your purchasing or goods broken during transport,you can direct contact us instantly from EMAIL,MSN and other way.
4. Our products cover wide ranges with various quality,prices,styles,please pick up products BEST suit for your markets,we're confident with our products quality,however,you have responsibility to make up your order perfect.
5. For we have plenty of products,so if some ones out of stock,our solution is as follows:
1) We'll inform you and choose some other similar ones instead for you after your confirmation.
2) You can choose other ones with the same value.
6. Discrepancy in Color and Shape
Because we're direct manufacturer and wholesaler with tens of thousands styles,so we can't definitely make sure to pick the same color as photo on show(some items are made with assorted colors),so we only can:
1) pick the same colors as your chosen on priority.
2) replace with other colors if the chosen is out of stock.
Return Policy
1.We will gladly refund the Cost of Merchandise (excluding Shipping/Handle Charges) if you are not satisfied with the merchandise provided,the merchandise is returned to us within 7 days of receipt of shipment in original condition.
2.We send our order with fine packing to make sure good condition delivery,If any items are broken during transportation,please contact with us.
3.We only assume send out China guarantee!if Before leaving China have any Accident,we will re-send to you again!we will Information subject to express public!
But leave out China,please Contact your country Express company Or the customs,beacuse We can't contact your country Express company Or the customs,if Be seized by customs or Loss of goods,We are not Responsibility!
4.Follow below steps:
 A.Offer the relevant information of the order.(Order No,Username,Email and etc)
 B.Offer the photos of items which were broken during the transportation.
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Above does not apply to any Custom made items which are Non-Returnable.
